In these terms - "seller" means the seller of the goods defined here; "buyer" means the entity that purchased the goods, including any heirs; "goods" means the goods manufactured, imported, supplied and/or delivered by the seller for the buyer. goods. Goods, products and materials.
Returns and refunds
Your doll is designed according to the customer's requirements. We are unable to make a second sale. All dolls have passed many standard tests before leaving our factory, so we will not provide a return service for any reason.
After receiving the doll for the first time, if the doll is defective or damaged, we will not replace it, but will provide repair videos and tools according to the damage. (It may be necessary to charge the customer a small fee)
At the moment the customer's payment was successful, we generated a back-end order and the factory was immediately put into production. Therefore, we will not provide a refund for any reason.
We ship our products only through trusted professional world-class shippers (DHL / UPS). dldollshop.com is not responsible for any delays from the shipper.After the product is shipped, we will send you a tracking number via email so that you can monitor the delivery of the shipper's website.
All our prices include tariffs and you do not have to pay any additional fees. The buyer’s responsibility is to ensure that the purchased product is allowed in his country.
By using this website, you have at least reached the age of majority in your state or province, or the majority of your state or province, and you agree to allow any of your minor family members to use this website. Sold only to citizens over the age of 18.
These terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of UK